Important information

Where to pick up my vehicle

On your arrival at the airport we will be waiting for you at the “Meeting Point”, located in the arrivals terminal of the airport with a red sign with the name of our company carspainonline.com. For any incidence our service telephone number is 0034622014728

Is it possible to rent a car without a franchise?

The coverages of the Obligatory Insurance of the vehicle and of civil responsibility to cover the damages against third parts are always included in the rental without additional cost, all this with an excess depending on the model of vehicle.

 

When you make your reservation, we recommend you the option of contracting the “Franchise 0.-” insurance with which you eliminate the franchise and prevent having to leave a deposit for the amount equivalent to the franchise.

 

The “Franchise 0.-” insurance covers damage to tyres and mirrors.

 

The insurance does not cover the following points:

Damage to the underside and damage to the coupling.

Damage caused to third parts due to negligence or reckless driving.

Damage caused to the vehicle by negligence.

Wrong fuel refuelling.

Loss or breakage of keys or remote controls.

Vehicle theft with keys in contact.

Driving under the influence of alcohol or other narcotic substances.

 

The assistance on the road is always included in our tariffs.

Caspainonline.com does not do business with petrol

The vehicle will be delivered with a full or partially full tank and must be returned with the same level of fuel.

If you do not return it in the same approximate quantity, you will be charged for used petrol plus 20€ of refuelling costs.

In the case of paying in cash, IF IT IS NECESSARY to pay for the petrol in the tank and return it as empty as possible.

Groups and models

You can book a Vehicle Group, not a specific model. We will try to deliver the requested vehicle to you at the reservation. In case of not having the required vehicle, another one of similar or higher category will be delivered at no additional cost.

Pick up and return times

The pick up and drop off service at the airport is free of charge during our business hours. Outside these hours we apply a small supplement which we inform you about before confirming your reservation.

Driver’s licenses, experience and minimum age

The driver must be in possession of a valid driver’s license for the vehicle being rented. In order to be able to make a rental you must be over 21 years old and have a minimum of two years of experience.

Methods of payment

Payment of the rental amount is made at the time of delivery of the vehicle. It is possible to do this by credit card or in cash. For payment  in cash there are special conditions.

Terms and conditions and privacy policy

Accessing the “carspainonline.com” service website Online Car Spain, SL, the user accepts the following conditions, assuming not agree with them, we urge you to exercise the service provided in this website.

1 -.. The purpose of the service “carspainonline.com” of Online Car Spain, SL is to inform and provide access in good faith to the services offered by car rental, booking option grant thereof and communicate commercial proposals Car Online Spain SL .. This is a service aimed exclusively to retail customers (consumers and users).

. 2 -. Products and services Online Car Spain, SL can provide the user required by the latter and to the extent that the prior acceptance of the Terms of Service which are on display leaving them subject to the conditions necessary concrete the requested service

. 3 – The scope of the service of car rental is limited to the island of Mallorca.

. 4 -. Car Online Spain, SL reserves the right to temporarily suspend the service “carspainonline.com” without prior notice. Likewise, Spain Car Online, SL. Could restrict in the case of offers available, the number of days that such offers are available or category or model of vehicle or location or office where it is offered. Bookings that have defrauding purposes or pose unfair competition for Online Car Spain, SL, are completely prohibited and may be canceled by Online Car Spain, SL

. 5 -. Purposes of the provisions of Law 15/1999 of 13 December on the Protection of Personal Data, Online Car Spain, SL informs the user of the existence of an automated file of personal data . they are responsible Car Spain Online, SL also informed about the possibility of exercising rights of access, rectification, cancellation and opposition to Car Spain Online, SL, C / PARELLADES, 12 3rd Door 22 07003 – Palma de Mallorca Cif.: B57868572
. The User authorizes Car Online Spain, SL try to automated personal data identified in the various forms of the Web, which used to keep you informed of the benefits and trade proposals Car Online Spain, SL I can offer in the future, and, where appropriate, with the aim of maintaining and managing the relationship with the Client. On the other hand, the user authorizes Spain Car Online, SL to give those data to third parties.

. 6 – The law of the reflected content within Web Pages Online Car Spain, SL Spanish will be the turn submitting to the jurisdiction of the Courts and Tribunals in Spain.

7 -. TRANSLATION.

The translations of these terms are for information only and are not legally binding on all the detail of writing, only be valid version in Spanish.

About us

carspainonline.com is part of Car Spain Online S.L., a 100% Spanish company based in Palma de Mallorca, Spain. Our objective is to offer the best service in rental cars, as well as the most competitive prices.

Car Spain Online S.L., Palma de Mallorca, Spain, Cif: B57868572

carspainonline.com ® 2017