Car hire in Mallorca with no deposit or security hold
Fixed price, comprehensive cover included and payment upon collection of the car.
- No hidden costs
- No deposit or security hold
- No hold on your card
We don’t block any money on your card, we don’t ask for a deposit and we don’t charge you anything when you book. The price you see when you enter your dates is what you pay when you collect the car at Palma Airport, with comprehensive cover with no excess already included. If something isn’t right, you haven’t paid a thing.
What you see is what you pay
The price shown when you enter your dates is all-inclusive. There are no extras that pop up later and no small print.
Already included
- Comprehensive cover with no excess
- Unlimited mileage
- Second driver, free of charge
- Handover and return at Palma Airport
- Taxes included
- No surcharge for young drivers
What you won’t be paying for
- No deposit or security hold
- No hold on your card
- No insurance to take out on arrival
- No charges when making a booking
What really happens when you arrive
We’ll be waiting for you as you leave the terminal, about 140 metres away, in front of the café below the car park. Just show us your driving licence, your ID and your booking confirmation, sign the contract, and you’re off.
That’s all there is to it. We don’t ask for a card to block funds, we don’t hold any money back, and we don’t offer any extra insurance, because cover is already included. We’ve got the contract ready: it only takes a few minutes.
Book now and pay on collection
We do not ask for any bank details when you book. There is no charge when you make the booking or as the date approaches: you pay when you collect the car, by credit card, debit card or in cash.
This is the real guarantee: when you book, you’re not committing to anything and no money is held on your card.
The only exception: if your flight arrives outside our business hours, from 08:00 to 20:00, the hire fee must be paid by bank transfer once we have confirmed your booking.
‘No excess’ is not the same as ‘excess insurance’
This is the most costly misunderstanding in car hire. A car with no excess is one where you owe nothing if the damage is covered. Excess insurance is something else entirely: the car does have an excess; you pay it first and then claim it back.
If there is any damage
Excess insurance
You pay for it on the spot
With us
You pay nothing
Deposit
Excess insurance
They still block it on your card
With us
No deposit required
Afterwards
Excess insurance
You claim from an insurer other than the car’s
With us
There’s nothing to claim
Cover
Excess insurance
They usually exclude tyres, windows, underbody and keys
With us
Comprehensive cover included
To put it another way: one promises you’ll get your money back. The other ensures you don’t have to pay it up front.
Why surprises crop up when you collect the car
When booking through an intermediary, it is standard practice to pay in advance, and the booking can usually only be cancelled up to one or two days beforehand. When you arrive to collect the car, you’ll be asked for a deposit: in Spain, the standard excess is between €900 and €1,500 for a small car, and considerably more for larger ones.
By that point, it’s too late to back out: cancelling means losing the money you’ve paid. That’s why many customers end up taking out cover on the spot that they thought they already had.
This isn’t a made-up problem. In 2018, the UK competition authority forced several car hire intermediaries to clearly explain excesses and deposits, following an investigation into their hidden charges.
Frequently asked questions
What is the difference between a deposit and an excess?+
The deposit is the money held by the company when you collect the car as a guarantee. The excess is the amount you would have to pay if the car is damaged. With us, there is neither one nor the other.
Are you going to put a hold on my card?+
No. We don’t hold any amount, either when you book or when you collect the car.
Do I have to pay anything when I book?+
No. Payment is made when you collect the car, by credit card, debit card or in cash. Only if collection is outside our business hours, from 08:00 to 20:00, do you need to pay in advance by bank transfer, once we have confirmed your booking.
Do I need a credit card?+
It’s not compulsory. You can pay by credit card, debit card or in cash – whichever suits you best.
What happens if I’m actually involved in a collision?+
Comprehensive cover is included in the price: if the damage is covered, you won’t be charged anything. Most of our cars are supplied with this cover; if any vehicle is an exception, this is indicated on its details page before you book.
What do I need to collect the car?+
A valid driving licence, ID and your booking confirmation. You must be at least 20 years old and have held your licence for at least one year; there is no young driver surcharge. Some models require you to be older: you’ll see this on the car details page when you enter your dates.
Can I cancel?+
Yes, it’s free up to 24 hours before collection. And as you haven’t paid anything, you’ve got nothing to lose.
Does the second driver cost extra?+
No, it’s free. They just need to show their driving licence when you collect the car.